"Finally, on a personal note, I have appeared before you in several mediations, as well as an arbitration. Although my client did not prevail in the arbitration, I have found you to be consistently personable, thoughtful, and well-reasoned. I look forward to working with you again toward a successful amicable resolution of this matter."
"He was very competent and helped us resolve the case. I enjoyed working with him."
“Our neutral was excellent. The facility was excellent. “